For someone in my profession, “crash” has a special meaning; someone is having an anxiety attack because they can’t get on Facebook. It may not always be like that, but when your computer suffers a “crash” it can be a trying experience. I have spent many an hour helping out those that I know, and some that I don’t, recover use of their computer and saved files.
It is very important today to setup your computer with a system to back up all of your data. On my home computer, I use a great program that is easy to use called Acronis True Image. I have an external hard drive that I use that backup feature in Acronis to backup my entire pc every night. I even have a special backup that handles my email. It is a reasonably priced setup to guarantee that you won’t lose those files that are important to you.
I do get a special bit of joy in helping people with these types of problems. I tell them not to feel bad when things like this happen because it is a normal occurrence and can be fixed. So it you are not backing up your computer, consider setting something up so that you can be back up and running in no time.